Which Social Media Should I Put My Efforts into for My Business?

Due to issues with privacy and security, Google+ is shutting down in April of 2019.

On November 6, 2018, Google+ users were faced with the exposure of their private profile content. Alphabet Inc, Google’s mother company, revealed that a bug allowed 52 million users’ private information to be compromised and given to outside app developers without the users’ consent.

“Protecting the privacy and security of our users has long been an essential part of our mission,” says Google, Inc. CEO Sundar Pichai. Yet, in October of 2018, there was a similar breach of privacy which also provided outside app developers with Google+ users’ private information, including full names, email addresses, genders, birthdays, photos, places lived, relationship statuses, and occupations. It was after this glitch that Google initially announced the demise of Google+, which was to be terminated in August of 2019. Considering the second privacy violation, the date of termination was moved up four months to April 2019.

So, with all these major changes from Google, which platform(s) are most practical and provide the most security for your company?

Google My Business (GMB) is presumed to be the platform of choice for business owners. GMB is a free tool for businesses to supervise their online presence throughout Google, including Google Search and Google Maps. This platform allows customers to find your business’ location as well as inform them about your business, its hours, and contact information.

Within your GMB account, there is a section called Insights which offers new analytic features. Among these are queries used to find your business, customer actions like visiting your website, making phone calls, and direction requests. The platform also allows business owners to place ads, write posts, upload pictures, and update company information. Another aspect beneficial to business owners is that GMB allows for customers to leave a review of the company and compiles them in an easy-to-read list. These reviews can be responded to by the business owners.

Other Social Media You Should Use for Your Business

Social media is the basis of which most customers are going to learn more about your business. Many companies use various social media platforms to not only connect with their customers but to gain visibility throughout the internet as well. It is most beneficial to your company if you utilize multiple social media outlets to market your business. But which ones are worth it?

LinkedIn is the most professional social media platform and allows businesses to network with other people or companies and draw potential customers or clients to your business. On your company profile, you can share any awards bestowed, your accomplishments, and post in detail about current and past projects. In addition to these features, you can post and share articles, videos, and photos on your newsfeed with your network of connections and followers. You can even develop your own articles using LinkedIn Publishing. Another great aspect of LinkedIn that is ideal for business owners is the ability to list job openings and review applications from potential employees. LinkedIn is a one-stop-shop for all your social media, marketing, and business development needs.

Facebook has specific pages and profiles for companies and business professionals. These provide the business with analytics, ad opportunities, and the ability to post events and updates along with photos and videos. Keeping your clients and customers up to date on all that’s happening with your business has never been easier or more condensed into one outlet. Facebook Messenger also provides more interaction with customers. Messenger allows customers to directly message a business and discuss any questions or concerns they may have.

Instagram is perfect for sharing photos and videos from company events and posting promotional graphics to market your products or services. There is a business profile option which will allow you to connect your email address, phone number and website at the top of your Instagram page. Interaction with customers and clients is extremely simple with Instagram’s comments which, depending on your privacy settings, give anyone the ability to write a comment on a post.

Twitter is another great social media platform for businesses to post last minute updates to their followers about promotions, events, or cancelations due to weather. In addition to these updates, Twitter is also a great source to repost from Facebook and Instagram.

Not sure which social media platform is best for your business? Focus on what your company is providing to the public. If you have a lot of photographs to share with your customers, Instagram is a great option to allow your pictures to highlight your business. If your business hosts a lot of events, consider utilizing Facebook to create ads and invite customers to these events. Additionally, Twitter is great for making quick updates to schedules and keeping in contact with clients. If you still aren’t positive about what platform to use, start with one you are personally using. This way, you already have some experience with the platform and can utilize your prior knowledge to increase your business’ exposure.

You may find that you want to have presence on more than one social media network. Being present in multiple areas will increase your company’s visibility and help you reach more potential customers.

Managing Multiple Social Media Accounts

It may seem as if managing multiple social media accounts can become overwhelming. However, there is no need to fret. There are terrific software programs that help consolidate all your social media accounts in one space. Among these are Hootsuite and Buffer.

Hootsuite integrates multiple types of social media outlets such as Facebook, Instagram, and Twitter into one interface. Other sites such as YouTube, LinkedIn, and WordPress blogs can be incorporated. If you have multiple businesses or organizations you manage, you may add these organizations along with all their respective social media accounts. Buffer is very similar. You can include multiple organizations as well, and each may have multiple social media accounts. Among those covered are Facebook, Twitter, Instagram, Pinterest, and LinkedIn.

These integrations are wonderful because they provide you with the ability to create a singular post and share it on all your social media platforms with just a few clicks. You can also schedule your posts to go out at a later date or time, even months in advance! Both Hootsuite and Buffer provide analytics and the ability to respond to all your comments within the same window.

When it comes to choosing which social media management software is best for your business, it is best to research each software to find one that fits your needs and budget. For further information please contact us at 1-855-PRMG-123 or email us at info@theprmg.com.

Using Video Ads on Facebook

Facebook video ads allow you to reach more people who matter to your business. With over 50% growth in viewing, video ads on Facebook are a great way to drive awareness, capture lead generation and close online sales for your company. According to an IDC “Always Connected” report, people return to Facebook’s news feed on average 14 times a day. By advertising on Facebook with video, you can target real people based on their interests, behaviors, age, gender and location across a range of devices such as desktop, tablet, or smartphones.

According to its own earnings reports, as of the third quarter of 2016, Facebook sees 1.79 billion active users a month. Also, as of January 2016 (the most recent information), more than 100 million hours of Facebook videos are viewed daily. Needless to say, that’s a large potential audience for you to market your goods and/or services to. Not only is it a large potential audience, but video advertising on Facebook is also more cost-effective than traditional advertising such as television, Facebook video ads we have run for our clients see an average CPC (cost-per-click) of $2.15 and an average CPM (cost-per-1,000 impressions) of $15.92.

Facebook video ads work on an objective-based system. Whether your objective is to increase overall brand awareness, drive traffic to your website, increase lead generation or online sales, Facebook video ads are effective in engaging your target audience and achieving your business objective.

A Facebook video ad could increase brand awareness by showing your video to as many people within your target market as possible, as per your allotted budget. Facebook video ads can drive traffic to your website by encouraging users to click on a “Learn More” button and also drive prospective buyers with a “Shop Now” button. By attaching a form to your ad, Facebook users can exchange their contact information in a request for more information from your company. Similarly, if you want to drive traffic to and capture leads from your site, we can develop a landing page with a contact form which stores that information as well.

Right now when you create a video ad on Facebook, that ad gets shown in the News Feed of your target audience, just as if it were any other type of content a user views on a daily basis. As stated earlier, these videos garner more than 100 million hours viewed on a daily basis.

As recently reported by the Wall Street Journal, Facebook is going to start testing 15-second advertisements mid-roll of organic videos. This means that, if you are viewing a video posted by your favorite news outlet, chances are there will now be a 15-second ad in the middle of that video you started watching. This is just one way that Facebook is experimenting with expanding their video ad presence, and it indicates that they don’t plan on dropping it anytime soon.

Facebook’s Audience Network Expands Reach of Digital Ads

Facebook Audience NetworkEarlier this year, SocialTimes reported a change to Facebook’s Audience Network that will allow even non-Facebook users to see Facebook-powered advertisements as they surf the web. Since its launch in 2014, the Facebook Audience Network has become one of the largest ad networks in the world. So what does this new policy mean for businesses and organizations trying to gain a cutting edge in the cutthroat world of digital advertising?

Originally, advertising partners with Facebook simply reached Facebook users through ads displayed on the site. But with the launch of the Facebook Audience Network two years ago, the social network enabled advertisers to extend the impact of their ads beyond Facebook. On a select number of mobile apps, partners could display ads with the added capabilities of the same targeting and measurement tools used on Facebook. However, these ads only reached users who were simultaneously logged into Facebook.

Facebook’s recent announcement removes even this restriction. Ads that take advantage of the Facebook Audience Network now have the capability to reach even users without Facebook accounts. This offers a further incentive to advertisers looking for the convenient and comprehensive metrics Facebook’s business program provides. In addition, it increases Facebook’s clout in the world of online interest-based marketing, alongside other services like Google.

Ultimately, Facebook has stated that they aim to improve users’ experience through their new advertising program as well. One of the benefits of the common ad platform will be to improve the overall quality and relevance of the ads users see, while individuals’ tools to opt-out and control their ad preferences are maintained. One can hope that the increased reach of the Facebook Audience Network will prove to enhance both advertisers’ and users’ online experience.

At the Public Relations and Marketing Group, LLC (PRMG), we can help your company develop strong and well-coordinated Facebook advertising campaigns to broaden your exposure and drive people to your business. For a free consultation or for samples of previous digital advertising campaigns, please contact us at (631) 207-1057 or at johnzaher@theprmg.com.

Target Local Customers with Facebook for Business

facebook megaphoneFacebook has numerous features to its advertising to make it even easier to attract potential customers. The most popular advertisement Facebook offers, the local awareness advertisement, was created by Facebook to help local businesses target people within a given radius as small as one mile. This is designed to increase the number of local visitors to your location, ultimately generating more business and to present new business opportunities. Continue reading “Target Local Customers with Facebook for Business”

5 Quick Tips to Grow Your Followers on Social Media

493533923

Growing your presence on social media can be tricky, especially if you are just starting out. Here are some tips on how you can make minimal changes to your social media platform, and quickly receive an increased number of followers. Continue reading “5 Quick Tips to Grow Your Followers on Social Media”

Start Planning Your Holiday Marketing

Sale Tag WreathThe most prosperous time of year is approaching: the fourth financial quarter and the holiday season. How can your business capitalize from the holiday rush? Start planning your holiday marketing efforts now! Use your business’ social media sites, online marketing, and public relations efforts to build a comprehensive holiday marketing plan. Continue reading “Start Planning Your Holiday Marketing”

Top Five Reasons to Sign Up for Hootsuite

partnership program badge

For businesses and agencies that need to keep track of multiple social media accounts, Hootsuite is the ultimate dashboard for social media management. Rather than remembering multiple passwords and going to each site to make posts, Hootsuite allows users to manage all of their social media accounts from a central location with either a free or Pro account (paid).  Here are our top five benefits of managing social media accounts with Hootsuite. Continue reading “Top Five Reasons to Sign Up for Hootsuite”

Where Should a Small Business Spend its Marketing Money

marketing

Marketing is essential for the growth of any business. Even if you offer a top-notch product or service, without sufficient exposure, potential customers may never be aware of what your business has to offer. Unfortunately, many small businesses do not have a large budget to spend on comprehensive marketing campaigns. Costly forms of marketing can be very effective in attracting new customers, but if the budget isn’t there, businesses can take advantage of alternative methods. Fortunately, there are many ways to attract new customers without breaking the bank. Here are some tips on where you should be spending your money when dealing with a tight marketing budget. Continue reading “Where Should a Small Business Spend its Marketing Money”

A Quick Overview of Facebook Graph Search

facebook-graph-search

Recently, Facebook introduced Graph Search, a new feature that combines characteristics of a search engine with an individual’s social network for personalized search results. With dual emphasis on online searching and social networking, Facebook Graph Search presents an opportunity for businesses to improve their social media strategies and better understand consumers, while increasing visibility and attracting new customers.

Finding Your Customers

Unlike a regular search engine, Facebook Graph Search allows businesses valuable insights into their consumer bases’ demographic information and finds general patterns in consumer behavior. It offers criteria to narrow down results from its one billion users to the specific audience your business will target. For instance, an auto dealership can search specifically for “People in New York who like SUVs,” or an Italian restaurant can search for “People in Connecticut who like pizza.” The results can also reveal characteristics about a customer base (Do more women than men like to drive SUVs? Do most people who like pizza also like Pepsi?), which your company can use to tailor services and marketing strategies to a target market.

Furthermore, if your business’s page has many comment and likes, you can search within your own network to find which consumers have been most actively engaged with your product/services through social media. Such information can help your business determine how to best engage existing and potential customers through Facebook.

Let Your Customers Find You

Graph Search also enables potential customers learn more about you. When a business appears in Graph Search, the search entry offers a paragraph of information, which includes the user’s friends who “liked” the business. This feature increases awareness of your organization and can help you build trust with prospective consumers by leveraging their friends as professional references.

Most importantly, Graph Search provides word-of-mouth marketing, augmenting Facebook’s importance as a marketing tool. If a consumer is searching for a restaurant in New York City, he could type a general search into Google and find 588,000,000 results. But with Graph Search, he can use Facebook to search for “Restaurants in New York City my friends like” and receive a personalized list based on Facebook pages for restaurants that his friends have “liked.” By increasing the search rankings and visibility of your company, Graph Search increases the value of each “like” your company receives.

In mid-April, Facebook began testing ads in the results for Graph Search, and currently, only a limited number of companies have been given the opportunity to advertise with Sponsored Results ads. We expect Facebook will soon expand to allow more companies to advertise and shortly thereafter will introduce targeted ads related to specific search queries (similar to how Google Ads works).

By combining the convenience of a Google Search with the trust friends’ recommendations, Graph Search has the potential to become a strong marketing tool for any business. To maximize the potential of Graph Search, you may need to rethink your current Facebook strategy (or create one).  We recommend that you post new content often, have more conversations with your followers, and use the Search Results to better understand the effectiveness of your current strategies. Adapt your marketing strategies and products/services to entice your target customers, by utilizing the data that Facebook is now making available.

For help optimizing your current social media strategy, reach out to us on Facebook, Twitter, Google+ and LinkedIn— or contact info@theprmg.com to discuss setting up social media pages and creating an effective social media strategy that is tailored to your business.

5 Free Tools to Support Your Social Media Marketing Strategy

Social Media


With the amount of social media programs available on the Web, businesses must be able to efficiently leverage time spent on social media marketing. This article will provide readers with a brief introduction to the social media services Eventbrite, Tweriod, WiseStamp, Disqus and Mr. Unfollowr. These five tools are quick to use, helpful and conveniently free of charge.

1. Eventbrite — Eventbrite’s mission is to make events as easy to create, find and attend as possible. With this online service, businesses can create and promote events online. This tool allows users to customize event pages, integrate with email marketing services, connect with Facebook and offers the ability to scan QR-coded tickets for attendees with smartphones at the door. If your event is free, this service is free to use. For paid events, there is a small fee to sell tickets online.

2. Tweriod — This tool analyzes both your company’s tweets and your followers’ tweets to provide you with the best times and days to send tweets. By tweeting during time periods where you’ll receive the most exposure, you will make the most out of your efforts. Businesses should run a free monthly Tweriod analysis and use the provided data to schedule posts in programs such as HootSuite or TweetDeck. For more information on scheduling social media posts at the right times, please read our article, “Timing is Everything: When to Blog, Tweet and More.”

3. WiseStampWiseStamp allows users to create unique, branded email signatures through customized apps. For example, you can link your email signature to any social network, share your latest WordPress blog articles, include QR codes and much more. The free version of WiseStamp allows users to create one personal and one corporate email signature.

4. Disqus — For those who receive an excessive amount of spam in the comment section of their blog, Disqus can be very helpful. This free tool can get rid of spammers by upgrading your comment system so that users must create an account before they can comment. This program is compatible with WordPress, Tumblr, Blogger, Drupal, HTML and JavaScript. Also, Disqus has been approved by the Google Search Quality team to be organically crawled unlike any other comment platform.

5. Mr. Unfollowr — If you need to clean up your “following” list on Twitter, this free program will help you keep track of people who have stopped following your account. To join, just follow @unfollowr on Twitter and you will receive digests to your email or direct messages with a list of unfollowers. This is a great tool to remove inactive or unfruitful accounts and ensure that you aren’t losing any important business contacts or personal connections.

For more information, please contact The Public Relations and Marketing Group at (631) 207-1057 or johnzaher@theprmg.com. You can also visit our blog for more valuable articles, advertising spotlights and more.