Which Social Media Should I Put My Efforts into for My Business?

Due to issues with privacy and security, Google+ is shutting down in April of 2019.

On November 6, 2018, Google+ users were faced with the exposure of their private profile content. Alphabet Inc, Google’s mother company, revealed that a bug allowed 52 million users’ private information to be compromised and given to outside app developers without the users’ consent.

“Protecting the privacy and security of our users has long been an essential part of our mission,” says Google, Inc. CEO Sundar Pichai. Yet, in October of 2018, there was a similar breach of privacy which also provided outside app developers with Google+ users’ private information, including full names, email addresses, genders, birthdays, photos, places lived, relationship statuses, and occupations. It was after this glitch that Google initially announced the demise of Google+, which was to be terminated in August of 2019. Considering the second privacy violation, the date of termination was moved up four months to April 2019.

So, with all these major changes from Google, which platform(s) are most practical and provide the most security for your company?

Google My Business (GMB) is presumed to be the platform of choice for business owners. GMB is a free tool for businesses to supervise their online presence throughout Google, including Google Search and Google Maps. This platform allows customers to find your business’ location as well as inform them about your business, its hours, and contact information.

Within your GMB account, there is a section called Insights which offers new analytic features. Among these are queries used to find your business, customer actions like visiting your website, making phone calls, and direction requests. The platform also allows business owners to place ads, write posts, upload pictures, and update company information. Another aspect beneficial to business owners is that GMB allows for customers to leave a review of the company and compiles them in an easy-to-read list. These reviews can be responded to by the business owners.

Other Social Media You Should Use for Your Business

Social media is the basis of which most customers are going to learn more about your business. Many companies use various social media platforms to not only connect with their customers but to gain visibility throughout the internet as well. It is most beneficial to your company if you utilize multiple social media outlets to market your business. But which ones are worth it?

LinkedIn is the most professional social media platform and allows businesses to network with other people or companies and draw potential customers or clients to your business. On your company profile, you can share any awards bestowed, your accomplishments, and post in detail about current and past projects. In addition to these features, you can post and share articles, videos, and photos on your newsfeed with your network of connections and followers. You can even develop your own articles using LinkedIn Publishing. Another great aspect of LinkedIn that is ideal for business owners is the ability to list job openings and review applications from potential employees. LinkedIn is a one-stop-shop for all your social media, marketing, and business development needs.

Facebook has specific pages and profiles for companies and business professionals. These provide the business with analytics, ad opportunities, and the ability to post events and updates along with photos and videos. Keeping your clients and customers up to date on all that’s happening with your business has never been easier or more condensed into one outlet. Facebook Messenger also provides more interaction with customers. Messenger allows customers to directly message a business and discuss any questions or concerns they may have.

Instagram is perfect for sharing photos and videos from company events and posting promotional graphics to market your products or services. There is a business profile option which will allow you to connect your email address, phone number and website at the top of your Instagram page. Interaction with customers and clients is extremely simple with Instagram’s comments which, depending on your privacy settings, give anyone the ability to write a comment on a post.

Twitter is another great social media platform for businesses to post last minute updates to their followers about promotions, events, or cancelations due to weather. In addition to these updates, Twitter is also a great source to repost from Facebook and Instagram.

Not sure which social media platform is best for your business? Focus on what your company is providing to the public. If you have a lot of photographs to share with your customers, Instagram is a great option to allow your pictures to highlight your business. If your business hosts a lot of events, consider utilizing Facebook to create ads and invite customers to these events. Additionally, Twitter is great for making quick updates to schedules and keeping in contact with clients. If you still aren’t positive about what platform to use, start with one you are personally using. This way, you already have some experience with the platform and can utilize your prior knowledge to increase your business’ exposure.

You may find that you want to have presence on more than one social media network. Being present in multiple areas will increase your company’s visibility and help you reach more potential customers.

Managing Multiple Social Media Accounts

It may seem as if managing multiple social media accounts can become overwhelming. However, there is no need to fret. There are terrific software programs that help consolidate all your social media accounts in one space. Among these are Hootsuite and Buffer.

Hootsuite integrates multiple types of social media outlets such as Facebook, Instagram, and Twitter into one interface. Other sites such as YouTube, LinkedIn, and WordPress blogs can be incorporated. If you have multiple businesses or organizations you manage, you may add these organizations along with all their respective social media accounts. Buffer is very similar. You can include multiple organizations as well, and each may have multiple social media accounts. Among those covered are Facebook, Twitter, Instagram, Pinterest, and LinkedIn.

These integrations are wonderful because they provide you with the ability to create a singular post and share it on all your social media platforms with just a few clicks. You can also schedule your posts to go out at a later date or time, even months in advance! Both Hootsuite and Buffer provide analytics and the ability to respond to all your comments within the same window.

When it comes to choosing which social media management software is best for your business, it is best to research each software to find one that fits your needs and budget. For further information please contact us at 1-855-PRMG-123 or email us at info@theprmg.com.

YouTube’s Popularity Can Help Your Business

YouTube is a video sharing and hosting platform owned by Google. Users can upload content to their own YouTube pages and share the videos on other social media platforms. Oftentimes, YouTube is used for tutorial and how-to videos, company overviews and event videos, music and gaming videos, and clips from popular TV shows. Some videos go “viral” which means they are viewed by millions of people from all over the world and are shared on other media such as Facebook, Twitter, and Instagram.

In 2006, Google acquired YouTube for 1.65 billion dollars. Since then, YouTube’s worth and exposure has grown exponentially. What started out as a site for posting funny home videos, is now a site where Google splits its revenue with content creators to produce high quality content. Due to these advancements, according to the YouTube Global Internal Data in 2016, the number of advertisers on YouTube increased by threefold over the last two years.

How to Utilize YouTube to Grow Your Business

Video advertising is a great way to showcase all your business has to offer. Viewers can get a genuine visual of who your company is and the area in which it specializes. You can use videos to highlight specific products your company sells and how they work. Or if you’re a service-based company, you can create videos discussing your services and how they help your customers.

Did you know that during TV’s prime time, more 18-49-year-olds are watching YouTube in the United States than they are watching prime time shows? This was determined by a Google-commissioned Nielsen study in 2016. Another result from the study declares people 18 and over spend more time watching YouTube than traditional television. That suggests an ad on YouTube has the potential to be more effective than traditional TV and broadcast advertising.

How to Setup a YouTube Ad

Setup a YouTube account

To get started, you are going to need to have a YouTube account for your company. It is necessary that you have a video pre-made and uploaded to YouTube before you advertise it on the site.

Create a High-Quality Commercial Video

If you don’t have a video, it’s recommended you hire a professional to create one for your company. While YouTube provides you with tips on how to make a good quality video on your smartphone, often the most effective way to have people watch your ad is to ensure it is high quality by using high-tech equipment and a professional editor.

Choose Who Should See Your Ad

If your company sells makeup products, you probably want your ads to be presented to users who consistently watch makeup tutorials. You can also select a geographic location to display your ad to people in a specific region.

Set Your Budget

From small businesses to large corporations, YouTube has advertising options for companies of all sizes and budgets. Sometimes, YouTube even has special offers for advertising services.

With YouTube’s continuously growing audience and Google as its backbone, video advertising on YouTube is beneficial to companies in any U.S. region, of any size, and of any purpose or service. YouTube’s wide range of content provides businesses with opportunities most suitable to their products and services.

So, what are you waiting for? To learn more about advertising your business, please email us at johnzaher@theprmg.com or call 1-855-776-4123.

Instagram’s New Logo Shows Importance of Social Media Branding

A sample of Instagram's new look

(image from Instagram’s blog)

In our evolving digital age, organizations must recognize the importance of online presence in marketing and reputation management. Even a seemingly simple branding change can have a significant impact on the public’s opinion of a product. Take a trending topic from two weeks ago, for instance: Instagram, one of the world’s most popular social media/photo-sharing platforms, generated a firestorm of criticism for its recently-redesigned logo. The new image inspired snide memes, critical tweets and New York Times coverage headlined “The Great Instagram Logo Freakout of 2016.” While such a strong reaction to something as simple as a logo change may seem incredible, the story goes to show that social media users care deeply about the platforms they use. In this case, a simple marketing choice had a major effect on popular opinions of Instagram.

More importantly, however, this month’s Instagram drama is a reminder of just how big a part social media platforms play in today’s digitally-connected environment. Since its launch in October 2010, Instagram has grown from a simple photo-sharing service with one million users into a global platform on which more than 80 million photos and videos are shared every day. Today it’s one of the most popular websites in the world.

Like many other popular networking platforms, Instagram has expanded from a purely personal network to an important presence for businesses and organizations. According to one report, almost 40% of marketers used Instagram to promote their products in 2015. But it isn’t just the number of Instagram users that stands out, it’s also the level of interactivity the platform allows between businesses and their target audiences. Social media sites like Instagram allow customers to invite their favorite corporations and causes into the stream of their everyday lives. Organizations need to capitalize on the opportunities provided by these platforms to interact with their target audiences frequently and consistently.

The Public Relations and Marketing Group, LLC (PRMG) can help your organization successfully navigate today’s complex media environment. As a full-service public relations, marketing and digital advertising agency, we have extensive experience in increasing individuals’ and corporations’ visibility across all major social media platforms. If you have any questions about our social media or other marketing services, please contact us at (631) 207-1057 or at johnzaher@theprmg.com.

Target Local Customers with Facebook for Business

facebook megaphoneFacebook has numerous features to its advertising to make it even easier to attract potential customers. The most popular advertisement Facebook offers, the local awareness advertisement, was created by Facebook to help local businesses target people within a given radius as small as one mile. This is designed to increase the number of local visitors to your location, ultimately generating more business and to present new business opportunities. Continue reading “Target Local Customers with Facebook for Business”

5 Quick Tips to Grow Your Followers on Social Media

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Growing your presence on social media can be tricky, especially if you are just starting out. Here are some tips on how you can make minimal changes to your social media platform, and quickly receive an increased number of followers. Continue reading “5 Quick Tips to Grow Your Followers on Social Media”

Top Five Reasons to Sign Up for Hootsuite

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For businesses and agencies that need to keep track of multiple social media accounts, Hootsuite is the ultimate dashboard for social media management. Rather than remembering multiple passwords and going to each site to make posts, Hootsuite allows users to manage all of their social media accounts from a central location with either a free or Pro account (paid).  Here are our top five benefits of managing social media accounts with Hootsuite. Continue reading “Top Five Reasons to Sign Up for Hootsuite”

Where Should a Small Business Spend its Marketing Money

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Marketing is essential for the growth of any business. Even if you offer a top-notch product or service, without sufficient exposure, potential customers may never be aware of what your business has to offer. Unfortunately, many small businesses do not have a large budget to spend on comprehensive marketing campaigns. Costly forms of marketing can be very effective in attracting new customers, but if the budget isn’t there, businesses can take advantage of alternative methods. Fortunately, there are many ways to attract new customers without breaking the bank. Here are some tips on where you should be spending your money when dealing with a tight marketing budget. Continue reading “Where Should a Small Business Spend its Marketing Money”

Facebook Improves Advertising Options by Adding Behavior-Based Targeting

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Facebook Improves Advertising Options by Adding Behavior-Based Targeting

Facebook recently overhauled its advertising system, making it easier for advertisers to target specific audiences. When using Facebook Ads, advertisers will now see many different options in the “Audience” section, which can be used to narrow down the Facebook users who will be shown their advertisement. Most of these options, such as Location and Interests, were already available in Facebook’s old targeting system. However, Facebook has unveiled a Behaviors option, which offers advertisers the opportunity to improve campaigns directed at general or narrow target audiences. Behaviors are broken down into eight different categories, with each containing numerous subcategories.

Automotive:

The Automotive category sorts Facebook users in many different ways— based on the cars they own or are shopping for. Advertisers can appeal to general audiences such as individuals who have purchased used vehicles. They can also choose to be very specific by advertising to owners of a certain make, model, age, and price of a car.

Charitable Donations:

Facebook allows advertisers to target users who have made charitable contributions to a broad selection of organizations. Advertisers can be general by targeting those who have contributed to any charitable organization, or they can choose specific subcategories such as Animal Welfare, Health, Political, Environmental, and more. Continue reading “Facebook Improves Advertising Options by Adding Behavior-Based Targeting”

Why Businesses Need to be on Google+

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Google+ and your business

Businesses tend to think about Google+ as just another social network, similar to Facebook or Twitter.  While this is basically true, Google+’s influence extends beyond social networking, and ignoring its presence can cause your business to fall behind.

So what exactly makes Google+ so valuable to businesses?

Google+ is guaranteed to have an effect on your search engine ranking

Google+ users receive a bump in Google search engine ranking simply by keeping an active Google+ account, providing fresh content and engaging with other users. A number of studies, such as the one done by Search Metrics*, show a powerful correlation between search rankings and the number of Google +1’s (equivalent to Facebook’s “Like” button).

Simply put, +1s will create a followed link back to your post, causing organic link building, which is an important part of any SEO strategy. In addition, +1s indicate to Google that your website has been vouched for by a third party, giving you another boost in the search ranking process.

Continue reading “Why Businesses Need to be on Google+”

5 holiday marketing tips

Happy Holidays!The holiday season is quickly approaching and you are probably wondering how you can sprinkle some holiday flavor into your usual marketing strategy. We’ve created a list of five great tips to help your business leverage the holidays in your marketing strategy:

1.       Create an electronic and/or a printed holiday postcard

Let your customers and clients know that you care by sending them a holiday card. You can send a holiday-themed e-mail blast or a more traditional printed postcard. If you are running any holiday specials, be sure to include them!

2.       Holiday-themed newsletter/e-newsletter

Make your December newsletter merry! The holidays are a time of giving, so focus on topics such as charity, holiday events and recapping the past year. Is your organization associated with a cause? Does your company host a holiday party or event? Summarize this year’s successes or introduce your clients to your future plans. Continue reading “5 holiday marketing tips”